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Help and Advice

After sales support


  • Parts and software product warranty available
  • No on site specialist required to resolve issues
  • Remote diagnostics provided via a secure connection
  • Major issues resolved by fast and simple swap-out of module

Homeowner support

  • Past warranty product support options are available for homeowners
  • Homeowner support can be provided by any qualified electrician


  • How-to web guides, videos and FAQs available for homeowners
  • Online training and guidance for any qualified electrician

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Our FAQ may have the answer

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